FAQ Emails

To ensure the fastest resolution to your inquiries, please structure your customer service emails as follows. We aim to respond to all emails within 24 hours during the standard business week. Please note that during holidays, response times may be slightly longer.

Note: Due to legal regulations, any emails regarding product usage will not receive a response. For questions about product storage or expiration, please refer to the individual Products Pages.

Please Provide:

     1.  Order #

     2. Name of Person Ordering
     3. Description of Issue
 

This will help us resolve your issue as quickly as possible!